User Terms of Service
Who Is who
Operator: The System is operated by REFAKTOR LTD, Velika Loka 21, Grosuplje, Slovenia, European Union.
User: User of the System is the legal entity and all natural persons using the system in the legal entity’s name.
The User is not allowed to use the System for any illegal or malicious activities.
The User may only sign into the System with the username and password they had been assigned. The User’s password is secret and known only to the User. The User must ensure that the System will only be accessed in his name by himself and persons authorized for access on his behalf.
The Basic version of the service is free and does not require and payment.
The Plus version is paid for by a pro forma invoice. The pro forma invoice is sent in the interval currently selected by the User in his control panel. The pro forma invoice is sent to the User’s e-mail address.
The monthly subscription amount is subject to the currently selected interval of payment, freely selected and changed by the User.
The first pro forma invoice is sent 30 days after the User has signed up, if the user is still a member of the System at that time.
Refund / Money-back guarantee
The System offers a 30-day “satisfaction guarantee.” The User may request a refund of the last payment, if it had been paid no longer than 30 days before filling out the request. The amount will be refunded in 25 days from the request date.
After receiving a refund, the User’s access is revoked. If the User wishes to use the System again, he must inform the operator of his wishes either in writing or by e-mail.
Password safe-keeping is the responsibility of the user. REFAKTOR LTD accepts no responsibility for any losses or damages that may arise due to the User failing to fulfil his security obligations.
The User is responsible for all activities and published content in his account.
The Operator will utilize all possible technical and economically feasible means to protect the User’s personal data from unauthorized access by third parties. However, the operator is in no way liable if a third party should access the data, using either legal or illegal means (e.g. court order, burglary).
The Operator will try to keep his websites in perfect working order. The Operator is not liable for any direct or indirect damage or inconvenience possibly resulting for the User due to technical problems or interruptions of functionality.
The User agrees that REFAKTOR LTD is not liable for any direct, indirect, coincidental, particular, consequential, or extraordinary damage, including but not limited to damages related to loss of profits, use of personal data, good spirits, and other non-material losses, resulting from the User using the System.
The Operator logs the access to his website and his applications to ensure a high degree of security and for general statistical purposes. The data is not personal. The data will not be given to any third parties, except in case of a legitimate court order, or to prosecution authorities in the case of a system break-in attempt.
REFAKTOR LTD reserves the right to update and change the Terms of Service and the Price List from time to time. Further use of the service after any such changes will mean that the User agrees with the changes. If the User does not agree with the modified general terms or fees, they can close their user account.
Users will be informed of any price changes by email sent at least 1 month prior to the change being implemented.
The parties to this contract agree to resolve any disputes arising from their relationship amicably, through two-way communication. If the dispute cannot be settled amicably, the dispute will be referred to courts in Ljubljana. All legal relationships related to these Terms of Service are subject to the laws of the Republic of Slovenia.